Returns & Exchanges

At Serge DeNimes, we want you to be completely satisfied with your jewelry; therefore, we offer a 14-day return window from the date of delivery for all unworn items in their original packaging.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the jewelry in its original Serge DeNimes pouch and box to ensure it is protected during transit.

3

Ship the Package

Generate and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest designated courier location.

4

Receive Your Refund

Once our quality control team inspects and approves your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing